Information We Gather

Our company will collect a range of data from you regarding you when you visit our website, as well as data about your devices and information about how you use our services will also be collected. During the process of delivering our services to clients, we also gather information of users regarding our services and acquire data from third parties (including borrowers of our customers and service providers). This data contains:

Information you Submit When Seeking Services

When you request to contact sales, use our “Contact Us” or similar features, sign up for an event or webinar, or download specific content from our Websites, we ask for information like your name, title or job level, company, address, email address, phone number, username, or password. We also ask for this information when you express an interest in learning more about the Company’s Services through the Websites or our sales teams.

Information about registration

When you register to use one of the Company’s Services or for one of our events, such as our Experience user conference dietary preferences and physical or ADA accessibility needs, may be collected from you. And other information like your name, email address, title or job level, company, address, telephone number, emergency contact information, and other information that we need for your attendance.

Attendance at Event

If you attend an event, we might ask for a photo ID or another form of identification before allowing you in. We might also ask you to confirm your registration and scan your badge. We might also ask you to sign in as you enter sessions or events, giving us the name and address you provided when you registered. With your permission, exhibitors and sponsors at the event may also scan your participant badge or keep track of your visit to their website in order to collect information about you for future correspondence, such as your name, title or employment level, business, address, email address, and phone number.

Information about Use

When you visit our websites or use our services, we collect standard technical information. This information includes unique device identifiers, IP addresses, browser types, internet service providers (ISPs), the frequency and length of page visits, and the number of clicks.

Additional Technologies and Cookies

Cookies, commonly known as “HTTP cookies” or “browser cookies,” other than cookies there are number of tracking technologies which are used by us to gather some data. Your browser stores a little file called a cookie on your computer. The functionality of some of our Services may be affected if you opt to deactivate any or all cookies. In order to track visitor activities and evaluate the success of our Services or email marketing campaigns, we may also use web trackers, which are invisible graphic images on a website or inside the body of one of our marketing emails. For instance, we track user click through an email links using digital sensors in our email marketing.

As a third-party service provider, we have collected personal information

As a third-party service provider, we only gather data when it is necessary to deliver our services to our clients. When providing our services, our clients supply information on their borrowers (which may include personal information) for our systems to obtain. We handle this information on our clients’ behalf. In order to gather data from their borrowers and give it to us as their service provider, our customers are responsible for informing their borrowers and getting the necessary consents. To learn how your personal information will be gathered, used, and shared, you should consult the privacy statements of our customers or get in touch with them directly.

Other Communications and Messaging Services.

The Company offers messaging services including text, chat, and email so that users of some of our Services can interact with one another. As a service provider, we gather and use this data to help our clients communicate and work together. This communications data is only gathered to help the company deliver its services and, if necessary, to help third parties deliver their services.